A big water main broke off at the nation’s largest copper cable company in Indiana, killing more than 200,000 customers in the state.
The main broke on Tuesday morning, according to state Department of Emergency Management spokesman Bill Womack, which means the pipes are now running empty.
The state is now investigating the cause of the main break and is urging anyone with water that was affected to contact their local utility to get water tested for corrosion.
The main broke at a pipe owned by CXCom, which owns cable systems in 17 states.
Womak said that the company has been working with the Indiana Public Service Commission to get the problem fixed, but that the problem could not be fully addressed until the utility fixes the main.
The agency is working with CX to resolve the issue as soon as possible, he said.CXCom had no immediate comment.
The utility’s largest service is Cox, which operates a network of more than 5,600 cable lines and transmission facilities across the United States, Puerto Rico, and the Virgin Islands.
CX said that it is working closely with the state’s Department of Environmental Quality to investigate the cause.
The company also said that an independent analysis of its network, which includes Cox’s cable and phone services, showed no signs of corrosion.
Cax said it was working with its engineering team to address the issue.
Womack said that CX’s main broke in the middle of the night and was caused by a “procedural error” by the company.
He said the company is investigating the issue and that the issue will not affect any customers.
Cox did not immediately respond to a request for comment.